Below are a list of Technology Services Frequently Asked Questions. If you still need assistance or you encounter errors please contact Helpdesk@rochesterU.edu or create a request/ticket here.
You can reset or change your password by visiting my.rochesterU.edu and selecting Change/Reset Password link in the top menu and follow the directions.
We offer Google drive and Microsoft 365 products for you to be able create documents, spreadsheets, and presentations all accessible through my.rochesterU.edu under Resources by selecting Current Students. Documents, spreadsheets, and presentations can be created through a web browser and will be saved so that you can access from any computer.
If you followed the directions under “How do I create/start my research paper, create a spreadsheet, or create presentation?” You can visit the RU Library or ACE Lab and login to one of the computers and access your RU Google Drive or RU Microsoft 365 through my.rochesterU.edu and print to the Copier located in those areas.